What is Wintac?
Wintac is the revolutionary, award-winning, and #1 best-selling all-in-one business automation software for field service, installation, and service contracting companies. Benefiting from 25 years of continuous development by our own team of world-class engineers, Wintac is the industry standard against which all others are compared.
Far more advanced than typical service management software and much more useful than generic accounting software, Wintac has no equal in the industry. In fact, Wintac is so recognized as the software of choice for field service companies, it literally sells itself. Our Wintac Advisors are trained not to hard sell but simply to answer your questions. Our philosophy is simple; if you understand what Wintac can do for your business, you will most likely buy it - People dont buy from pushy sales people, they buy from people who are willing to help them.
Please be aware that there are companies in the software industry that have used deception in their internet advertising to trick you into thinking the software for sale on their website is a Wintac product. Don't be fooled by imitators and "wannabes" - There is only one Wintac and it is developed, marketed, and supported solely by Intac International here in the U.S.A.
How will Wintac help my business?
First and foremost, the incredibly powerful automation capabilities of Wintac allow you and your staff to get more done in less time. Much less time. Your office will be more organized. Daily tasks will be completed more accurately. Employees will be more productive. You will finally have the luxury of running your business rather than your business running you. And as productivity and efficiency increase, so do your profits.
Best of all, because Wintac is a true all-in-one program (see next question below), you have quick and easy access to all your vital business information. Instantly answer any management question:
What does our work schedule look like for the next week? Which of our qualified service people are available for a job on Wednesday? How much time did John spend at customer sites this week? Are there any emergency calls for today? Which of our customer service agreements are up for renewal? When do the parts and labor warranties expire for that equipment we installed? Who are our most productive employees? Who owes us money and how much? Who are our most profitable customers? How much did they spend this year? How do this year's sales, expenses, and profits compare to last year? What was the profit on that big job last week? How much do we owe our vendors and when is it due? How many widgets do we have stocked in each vehicle? Which one of our suppliers has the best price for that widget? What does our cash flow look like?
We could go on and on but you probably get the picture!
In a nutshell, Wintac gives you the ability to make better decisions and more money in less time. So, not only will you be able to afford that dream vacation, you'll also have the free time to take it! Make your life easier with Wintac.
I see that Wintac is referred to as an all-in-one program for the field service industry. What exactly do you mean by "all-in-one"?
"All-in-one" refers to the fact that Wintac is a single, all-inclusive program for managing your entire business. While other service management programs may claim to be all-inclusive, none that we are aware of integrate all of the following components in one program:
Field Service Management, Field Installation Management, Customer Relationship Management, Contact Management, Property Management, Vendor Management, Employee Management, Office Management, Sales/Marketing Management, Purchase Management, Inventory Management, Payroll Management, Financial/Accounting Management, and Vehicle Management.
Moreover, all of Wintac's components are seamlessly integrated with the same intuitive look and feel. While many programs are built around a jumble of separate, poorly-integrated modules, Wintac was designed from the ground up as a single all-inclusive system. The result is a faster, more stable program that is far easier to learn and use than products with comparable features.
And with Wintac's all-inclusive design, information entered once automatically flows to the relevant areas of the program - eliminating redundant and time-consuming data entry.
Wintac Rule #1 Software Should Really Do What They Say it Will Do
Be aware that some companies claiming that their software is an "all-in-one-solution" for your business actually require you to use additional software to fully accomplish and integrate tasks such as job costing, purchasing, budgeting, check writing, payroll processing, A/P and G/L management, and financial reporting. Tip: Ask them if their software generates a balance sheet, trial balance, and income statement.
Don't think you'll need to use all of Wintac's features right away? No problem - Any portion of the software that you don't currently use stays quietly out of the way. Then, as your business needs grow, Wintac will grow right along with you. In fact, even if you choose to use QuickBooks, rather than Wintac, for your accounting, Wintac's built-in state-of-the-art link sends data and updates your financial records in QuickBooks - at no additional cost!
What makes Wintac better than other software designed for the service industry?
Wintac has many significant advantages over competing programs. The most obvious being the true all-inclusive aspect, as discussed above, coupled with its unmatched power and flexibility.
Wintac is also unique in its intuitive, simple-to-learn, simple-to-use design. Our users frequently tell us that they were amazed at how quickly they became productive - often on the very first day! Compare that with most service industry programs that require weeks of preparation and learning just to accomplish basic tasks.
Can you sum up the secret to Wintac's wide-spread success in the field service industry?
Very simply, we didn't design Wintac to look like all the run-of-the-mill programs out there. Instead of cloning other user interfaces, we listened to professionals in industries like yours and developed a smarter, faster, easier way to work.
Take Wintac's unique Job Control Center for instance. From estimating to scheduling to routing to dispatching to purchasing to billing, the Job Control Center gives you the power to manage the entire life cycle of your jobs from one central location. Now that's efficiency!
Does Wintac require training to get started?
No. If you don't want to spend a lot of time getting started with new software, Wintac is for you! Wintac installs itself automatically and requires no extensive configuration before you can start using it. The Wintac QuickStart Wizard walks you through a simple step-by-step set up and you're ready to go - within minutes!
Wintac Rule #2 Software Should Be Easy
And to make learning fun and easy, Wintac comes with a lesson-by-lesson voice-narrated tutorial, built-in Audio Tips voice assistance, and an intelligent help system that provides step-by-step instructions on each area of Wintac. You also have one-click access to our free live online support center right from inside Wintac, as well as quick and easy access by telephone.
Because we realize that some people feel most comfortable with formal training, we also offer several training options ranging from beginner to advanced level. Depending on your preferred style of learning, you can choose from the following: hands-on workshops at our classroom facility, on-site training at your office location, and private remote training with one of our own Wintac experts via web teleconferencing technology. Regardless of how you learn best, we have the resources to assist you.
Is Wintac designed for my industry?
If your day-to-day business involves field service, then YES. Our three editions of Wintac - Wintac Green, Wintac Pro, and Wintac Fuel - cover the needs of virtually any type of field service and contracting operation. You can even configure most areas of Wintac to use the vocabulary that best suits your business and industry.
Although our roots are in HVAC, plumbing, and other sectors of the contracting industry, our huge user base encompasses the entire field service industry including (in alphabetical order):
Air Conditioning, Alarm & Security, Appliance Repair, Automotive Detailing, Cabling Installation, Carpet Cleaning, Chimney Sweeping, Commercial Cleaning, Computer Repair, Computer Services, Construction, Copier Machine Repair, Drain Cleaning, Electrical, Facility Management, Fitness Equipment Repair, Flooring, Fuel Oil Delivery, Furnace Service, Furniture Repair, General Repair, Handyman Services, Heating, HVAC, Irrigation, Janitorial, Landscaping, Lawn Care, Locksmith Service, Maid Service, Masonry, Mobile Auto Repair, Overhead Door Install/Repair, Painting, Pest Control, Plumbing, Pool & Spa, Propane Delivery, Property Management, Refrigeration, Refurbishing, Remodeling, Residential Cleaning, Restoration, Roofing, Septic Cleaning, Sheet Metal Fabrication, Snow Removal, Tanning Equipment Repair, Telecommunications, Tree Service, and Window Cleaning.
In addition, industry-specific specialty options, including custom programming services, are also available. For specialized business needs, Wintac is the #1 solution!
What is the difference between Wintac Pro, Wintac Green, and Wintac Fuel?
Wintac Pro, Wintac Green, and Wintac Fuel are all full-featured business management programs for the field service industry. Wintac Pro includes features vital to equipment installation/service management and specialty construction projects. Wintac Fuel includes features vital to fuel delivery management. Here are the specifics...
Wintac Green is designed primarily for Carpet Cleaning, Window Cleaning, Residential Cleaning, Commercial Cleaning, Janitorial Service, Maid Service, Pest Control, Lawn Care, Landscaping, Snow Removal and other service trades.
Wintac Pro is designed primarily for HVAC, Plumbing, Refrigeration, Electrical, Appliance Repair, Roofing, Overhead Door, Pool & Spa, Equipment Repair, Cabling & Communications, Alarm & Security, Computer Repair, and other service and installation contractors. It has all the features of Wintac Green plus: customer equipment installation and follow-up service tracking, multi-location serialized inventory management, progress billing, AIA billing, and certified payroll reporting.
Wintac Fuel is designed for service contractors who also provide fuel delivery services. It has all the features of Wintac Pro plus additional industry-specific features for the management of oil, propane, and kerosene delivery.
What is the price of Wintac?
Complete, clear, and exact pricing for each edition of Wintac is available on the Pricing page.
With Wintac, there are no set-up fees, no activation fees, no monthly charges, no "per job" costs, and no additional costs for technical support. Very simply, there are no hidden charges!
Wintac Rule #3 Software Should Be Affordable
Without exception, Wintac is the absolute best software value in the service industry. Don't be fooled by companies that...
Require you to pay an "activation" fee above and beyond the price of their software
Require you to pay a "set-up" fee followed by never-ending monthly charges
Charge $10,000 and up for substandard or antiquated software
The fact is, Wintac is more powerful, more flexible, more reliable, and easier to use than programs selling at several times its price. And, remember: You pay once for Wintac and it is yours to use forever.
Above and beyond the price of Wintac, how much should we expect to pay for technical support services?
$0. That's right. Wintac's unparalleled ease-of-use and reliability allow us to include a full year of unlimited technical support services at no additional cost. Whether via phone, online, email or fax, our in-house staff of Wintac experts are dedicated to providing you with the absolute best service possible. We are talking true world-class support that is never outsourced.
Moreover, unlike most software companies in the service industry, we offer live support and do not require you to submit online request forms or leave voice mail messages during normal business hours.
How does the price of Wintac compare to competing products?
First off, since we know of no other software for the field service industry with the wealth of features included in Wintac, we really have no direct competition. Moreover, any program with close to Wintac's functionality typically costs thousands more. And, even at that, you will likely pay extra for required training and comparable technical support services.
Some companies even try to mask the excessive cost of using their software by charging on a monthly basis, requiring you to pay a "set-up" fee plus ongoing charges month-after-month and year-after-year - forever. A few even charge extra if you exceed a maximum number of jobs per month! And, since these programs tend to be very limited in functionality, you will likely outgrow them or, at least, need to purchase additional software to fully manage your business.
Companies that base their pricing on never-ending "subscriptions" have also been known to raise their monthly rates whenever it suits them. Of course, if you refuse to accept the higher rates, they can simply lock you out of the software. Moreover, if they go out of business, they put your business at risk! You are effectively their prisoner until you cut your losses and start all over with new software. As you can see, the long term costs and risks of subscription-based solutions with never-ending monthly fees are mind boggling!
On the other hand, once you purchase Wintac, you are under no obligation to spend any more money with us. You own your license to use the software and you own and have full control over your data. That means long-term savings and security for your business - and no stress!
What are the system requirements for Wintac?
Wintac runs great in most typical Windows-based PC configurations and local area networks. The specific requirements are:
Pentium IV or better grade computer
512 MB or more RAM
300 MB or more hard disk space
Screen resolution of 1024 by 768 pixels or higher
Versions of Windows supported: 8, 7, Vista, XP, 2000, Server 2003 or newer
How often do you update and offer new versions of Wintac?
We release one major upgrade of Wintac each year and make it available to registered owners at a small fraction of the retail price. Upgrades include all the enhancements since your version plus another full year of unlimited technical support services. And, rest assured, if you choose not to upgrade in any given year, your version of Wintac will not shut off. Nor will you have to purchase and install "missing" versions when you eventually do upgrade. Keeping your software up to date couldn't be easier or more cost-effective!
What about all the data we've accumulated in our current software?
Owners of QuickBooks (call for versions supported) can use Wintac's built-in tools to easily convert their vital QuickBooks data to Wintac themselves. Just point and click to read your current customers (including outstanding balances), job locations, contacts, inventory, vendors, and even work history from QuickBooks directly into Wintac. In addition, our in-house team of data conversion experts can cost-effectively convert data from virtually any business management, service management, contact management, or accounting software. We make switching to the power of Wintac easy!



Questions? Call 1.800.724.7899
The All-in-One Software for Service Contractors
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What is Wintac? (and other frequently asked questions) This is the perfect starting point for exploring Wintac - the software used by successful service contractors and field service companies everywhere. We know there is a lot of information here, but we also know that choosing the right software is one of the most important business decisions you will ever make.
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Got Questions? Call 1.800.724.7899 Now to Speak to a Wintac Advisor.
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