Frequently Asked Questions

You have questions and we have the answers. For any questions not addressed here, simply call us toll-free at 1-800-724-7899 and get all the answers from any one of our friendly Wintac Advisors.

Who is Intac International and what is Wintac?

Intac International Inc. is the maker of Wintac - The award-winning #1 all-in-one business management software for field service, installation, and construction companies. Designed, developed, and continually enhanced by our own team of world-class engineers, Wintac is the industry standard against which all others are compared.

Far more advanced than typical service management software, Wintac has no equal in the field service industry. In fact, Wintac is so recognized as the software of choice for service companies, it literally sells itself. Our sales office employs no salespeople and our Wintac Advisors do not work on commission. That is virtually unheard of in the software industry and is a true testament to Wintac's excellence and reputation.

Please be aware that other software companies in the service industry have used our Wintac name in their internet advertising. Although imitation may be the sincerest form of flattery, there is still only one Wintac.

Don't be fooled by imitators and "wannabes" - There is only one Wintac and it is developed, marketed, and supported solely by Intac International Inc.

How long has Intac International been in business?

Since 1988. With over 20 years experience developing and supporting business management software for the service industry, Intac International has a proven track record of satisfied customers.

Our software is used by over 7,000 successful field service companies with over 50,000 total users!

And with our focus on future technologies and a commitment to continually enhance our software, you can be sure that we'll keep your business on the cutting edge!

How will Wintac help my service business?

First and foremost, the incredibly powerful automation capabilities of Wintac allow you and your staff to get more done in less time. Much less time. Your office will be more organized. Daily tasks will be completed more accurately. Employees will be more productive. You will finally have the luxury of running your business rather than your business running you. And as productivity and efficiency increase, so do your profits.

Best of all, because Wintac is a true all-in-one program (see next question below), you have quick and easy access to all your vital business information. Instantly answer any management question:

Who owes us money and how much?  Who are our most profitable customers?  How much did they spend this year?  How do this year's sales, expenses, and profits compare to last year?  What was the profit on that big job last week?  Which of our qualified service people are available for a job next Wednesday?  Which of our customer service agreements are up for renewal?  When do the parts and labor warranties expire for that equipment we installed?  Who are our most productive employees?  How much do we owe our vendors and when is it due?  How many widgets do we have stocked in each vehicle?  Which one of our suppliers has the best price for that widget?  We could go on and on but you probably get the picture!

In a nutshell, Wintac gives you the ability to make better decisions and more money in less time. So, not only will you be able to afford that dream vacation, you'll also have the free time to take it!  Make your life easier with Wintac.

I see that Wintac is referred to as an all-in-one program for the service and construction industry. What exactly do you mean by "all-in-one"?

"All-in-one" refers to the fact that Wintac is a single, all-inclusive program for managing your entire business. While other service management programs may claim to be all-inclusive, none that we are aware of integrate all of the following components in one program:

Field Service Management, Customer Relationship Management, Contact Management,  Property Management, Vendor Management, Employee Management, Office Management, Sales and Marketing Management, Purchase Management, Payroll Management, Specialty Construction Management, Vehicle Management, Mobile Computing, and complete Accounting.

Moreover, all of Wintac's components are seamlessly integrated with the same intuitive look and feel. While many programs are built around a jumble of separate, poorly-integrated modules, Wintac was designed from the ground up as a single all-inclusive system. The result is a faster, more stable program that is far easier to learn and use than products with comparable features.

Be aware that some vendors claiming that their software is an "all-in-one-solution" for your business actually require you to use additional software to fully accomplish and integrate tasks such as job costing, purchasing, budgeting, payroll processing, check writing, A/P and G/L management, and financial reporting. Tip: Ask them if their software generates a balance sheet, trial balance, and income statement.

Don't think you'll need to use all of Wintac's features right away? No problem - Any portion of the software that you don't currently use stays quietly out of the way. Then, as your business needs grow, Wintac will grow right along with you. In fact, even if you choose to use QuickBooks, rather than Wintac, for your accounting, Wintac's built-in state-of-the-art link instantly sends data and updates your financial records in QuickBooks - at no additional cost!

What makes Wintac better than other software designed for the service industry?

Wintac has many significant advantages over competing programs. The most obvious being the true all-inclusive aspect, as discussed above, coupled with its unmatched power and flexibility. Rest assured, you will never outgrow Wintac!

Wintac is also unique in its intuitive, simple-to-learn, simple-to-use design. Our users frequently tell us that they were amazed at how quickly they became productive - often on the very first day! Compare that with most service industry programs that require weeks of preparation and learning just to accomplish basic tasks.

It is also important to note that Wintac has always been, and continues to be, developed by a select team of in-house software engineers who are considered among the best in their field. The result is a high-performance, rock-solid, time-tested system built to keep your business running smoothly, reliably, and securely.

Can you quickly sum up the secret to Wintac's incredible success in the service industry?

Sure... We didn't design Wintac to look like every other program out there. Instead, we listened to our users in your industry and developed a smarter, faster, easier way to work.

Does Wintac require training to get started?

No. Wintac installs itself automatically and requires no extensive configuration before you can start using it. The Wintac QuickStart Wizard walks you through a simple step-by-step set up and you're ready to go - within minutes!

And to make learning fun and easy, Wintac comes with a lesson-by-lesson voice-narrated tutorial, built-in Audio Tips voice assistance, and an intelligent help system that provides step-by-step instructions on each area of Wintac. You also have one-click access to our free live online support center right from inside Wintac, as well as by telephone.

Because we realize that some people feel most comfortable with formal training, we also offer several training options ranging from beginner to advanced level. Depending on your preferred style of learning, you can choose from the following: hands-on workshops at our classroom facility, on-site training at your office location, and private remote training with one of our own Wintac experts via web teleconferencing technology. Regardless of how you learn best, we have the resources to assist you.

Remember: If you don't want to spend a lot of time learning new software, Wintac is for you!

Will Wintac work well for my specific industry and business?

We've designed Wintac with the flexibility to meet the needs of virtually any type of business involved in field service and installation. You can even configure most areas of Wintac to use the vocabulary that best suits your business and industry.

Although our roots are in HVAC, plumbing, and other sectors of the contracting industry, our huge user base encompasses the entire field service industry including (in alphabetical order):

Air conditioning, Alarm & Security, Appliance Repair, Automotive Detailing, Cabling Installation, Carpet Cleaning, Chimney Sweeping, Commercial Cleaning, Computer Repair, Computer Services, Construction, Copier Machine Repair, Drain Cleaning, Electrical, Facility Management, Fitness Equipment Repair, Flooring, Fuel Oil Delivery, Furnace Service, Furniture Repair, General Repair, Handyman Services, Heating, HVAC, Irrigation, Janitorial, Landscaping, Lawn Care, Locksmith Service, Maid Service, Masonry, Mobile Auto Repair, Overhead Door Installation, Painting, Pest Control, Plumbing,  Pool & Spa, Property Management, Refrigeration, Refurbishing, Remodeling, Residential Cleaning, Restoration, Roofing, Septic Cleaning, Sheet Metal Fabrication, Snow Removal, Tanning Equipment Repair, Telecommunications, Tree Service, and Window Cleaning.

In addition, for very specialized business practices, our elite in-house team of custom solutions engineers can even tailor Wintac to your exact specifications.

What is the difference between Wintac Pro and Wintac Green?

Both Wintac Pro and Wintac Green are full-featured business management programs for the field service industry. Wintac Pro also includes features vital to equipment installation/service management and specialty construction projects.

Wintac Green is designed primarily for pest control, lawn care, landscaping, carpet cleaning, window cleaning, commercial cleaning, residential cleaning, janitorial service, maid service, snow removal and related field service industries.

Wintac Pro is designed primarily for HVAC, plumbing, refrigeration, electrical, appliance repair, roofing, overhead door, pool & spa, equipment repair, alarm & security, computer repair, fuel oil delivery, and related service and construction contractors. It has all the features of Wintac Green plus: customer equipment installation and follow-up service tracking, multi-location serialized inventory management, progress billing, AIA billing, and certified payroll reporting.

What is the price of Wintac?

Currently you can purchase Wintac Pro for $1,795 and Wintac Green for $1,595. There are no set-up fees, no "per job" costs, no subscription fees, no monthly charges, no additional costs for support, and no additional licensing fees for using Wintac's built-in mobile computing features. Plus, if you qualify, we will even provide you with financial assistance to help pay for Wintac!

Without exception, Wintac is the absolute best software value in the service industry. Don't be fooled by companies that charge thousands of dollars for a substandard system or require you to pay set-up fees followed by never-ending monthly charges. Wintac has more features, better performance, and is easier to use than programs selling at several times its price. And, perhaps most importantly, you pay once for Wintac and it is yours to use forever - there are no ongoing charges!

Above and beyond the price of Wintac, how much should we expect to pay for technical support services?

$0. That's right. Wintac's unparalleled ease-of-use and reliability allow us to include a full year of unlimited technical support services at no additional cost. Whether via phone, online, email or fax, our in-house staff of Wintac experts are dedicated to providing you with the absolute best service possible. We are talking true world-class support that is never outsourced.

Be aware that, with many service-industry programs, included after-sale support services are very limited. You are typically required to purchase support plans or pay annual "membership" fees - above and beyond the cost of the software! Some companies advertise free support but simply factor the cost into the never-ending monthly charges to use their software.

Moreover, unlike most software companies in the service industry, we offer live support and do not require you to submit online request forms or leave voice mail messages during normal business hours.

How does the price of Wintac compare to competing products?

First off, since we know of no other service industry software with the wealth of features included in Wintac, we really have no direct competition. Moreover, any program with close to Wintac's functionality typically costs thousands more. And, even at that, you will likely pay extra for mobile computing capability, required training, and comparable technical support services.

Some companies even try to mask the the excessive cost of using their software by charging on a monthly basis, requiring you to pay a "set-up" fee and then pay an ongoing fee to them month-after-month and year-after-year - forever. A few even expect you to pay for each work order or job you complete for every customer! And, since these programs tend to be very limited in functionality, you will likely outgrow them or, at least, need to purchase additional software to fully manage your business.

Companies that base their pricing on never-ending "subscriptions" have also been known to raise their monthly or "per job" rates whenever it suits them. Of course, if you refuse to accept the higher rates, they can simply lock you out of the software. Moreover, if they go out of business, they put your business at risk! You are effectively their prisoner until you cut your losses and start all over with new software. As you can see, the long term costs and risks of subscription-based solutions with never-ending monthly fees are mind boggling.

On the other hand, once you purchase Wintac, you are under no obligation to spend any more money with us. You own your license to use the software and you own and have full control over your data. That means long-term savings and security for your business - and no stress!

How are you able to price Wintac so much lower than competing products?

In a word: Volume. Our philosophy has always been to produce superior software and make it affordable to everyone. Very simply, we rely on a large volume of sales to offset our small profit margin.

Seemingly, our typical competitor's philosophy is the exact opposite: make as much money as possible from a limited number of customers. Today, Wintac has more users than most service industry programs combined. It is clearly a win-win situation: We are successful due to our huge sales volume, and our customers get the absolute best software and support at an affordable price.

Also, since we do not employ salespeople, Wintac's pricing is not padded to compensate for sales commissions. It also means that no sales representatives will hound you with telephone calls and high-pressure sales tactics. When you call our sales office you will speak to a knowledgeable, friendly Wintac Advisor waiting to assist you - who does not work on commission.

So how widely used is Wintac in the field service industry?

Wintac is used by over 7,000 companies with over 50,000 total users. And those numbers are growing fast. Successful service companies everywhere run on Wintac!

What are the system requirements for Wintac?

Both Wintac Pro and Wintac Green can be used in most any Windows-based PC configuration and local area networks. The specific requirements are:  

• Pentium IV or better grade computer

• 512 MB or more RAM

• 300 MB or more hard disk space

• Windows 7, Windows Vista, Windows XP, or Windows 2000

• Screen resolution of 1024 by 768 pixels or higher

How often do you update and offer new versions of Wintac?

We release one major upgrade of Wintac each year and make it available to registered owners at a small fraction of the retail price. Upgrades include all the enhancements since your version plus another full year of unlimited technical support services. Keeping your software up to date couldn't be easier or more cost-effective!

And, rest assured, if you choose not to upgrade in any given year, your version of Wintac will not shut off. Nor will you have to purchase and install "missing" versions when you eventually do upgrade.

What about all the data we've accumulated in our current software?

Wintac has built-in tools that you can use to effortlessly convert customer, job site, inventory, vendor, and contact lists from QuickBooks^® and other standard formats directly to Wintac's format. In addition, our in-house team of data conversion experts can cost-effectively convert most or all of your current data from virtually any business management, service management, contact management, or accounting software.

Upgrading from another program? Let us do the work. We make switching to the power of Wintac easy!

Features

Wintac's all-inclusive design combines the components of several programs into one seamlessly integrated, simple-to-use system. With Wintac, you enter data once and the information automatically flows to the relevant areas of the program - eliminating redundant and time-consuming data entry!

Explore Wintac's extensive feature set below and see for yourself why Wintac is the #1 choice for the service industry.   *Asterisk indicates feature not available in Wintac Green.

If you can dream it, Wintac can probably do it.

All-inclusive integrated components:

Manage and track installed equipment by model number, serial number, job site, description, manufacturer, vendor, department, technician, install dates, service dates, parts warranty expiration dates, and labor warranty expiration dates. Track unlimited pieces of equipment per customer and property. Instantly view installation and service history at any location. Print equipment history reports and work orders showing installations and service at that job site. One-click drill down to the original work order or invoice. Automatically schedule preventive maintenance and track service contracts. The most complete equipment tracking available anywhere, at any price!

Manage and track unlimited inventory and non-inventory items with three-column pricing and customer-specific price setting, serial number tracking,* barcode scanning and printing, reorder reports, field price lists, parts labels, custom markups and discounts, global price adjustments, and average inventory cost valuation. Track stock levels in multiple warehouses and vehicles.* Track unlimited vendor prices per item. Automatically generate multiple vendor purchase orders for job fulfillment. Automatically generate vendor purchase orders based on minimum and optimal stock levels or individual vehicle usage history. Attach unlimited pictures, documents, and spreadsheets to any item. Import inventory and pricing data from Excel® and other standard formats.

Prepare customizable proposals, quotes, and estimates. Instantly lookup and insert items without typing. Itemize any and all material, labor, and other charges. Automatically derive price based on percent markup over cost. Print professional proposals in several formats - even design your own forms in MS Word®. Add your own reusable detailed custom disclaimer text. Email proposals in standard PDF format. Attach pictures, documents, and spreadsheets. Instantly convert proposals, quotes, and estimates to work orders and invoices.

Advantages

Wintac has several distinct advantages that truly make it stand out from other business management and service management programs. Check out the list below and you'll clearly see the advantage in switching to the power of Wintac.

A True All-in-One System

Wintac is a seamlessly-integrated, all-inclusive system that automates all your field service management (including scheduling, dispatching, routing, and service history tracking), office management, customer relationship management, vehicle maintenance management, marketing, and accounting tasks. The result is a faster, more stable, easier to use program that provides far more "bang for the buck" than other systems.

Don't be fooled by vendors claiming that their software is an "all-in-one solution" that eliminates the need for other programs. The truth is most have very limited accounting capabilities and require you to juggle between at least two different programs to manage your business. The result is software that makes your daily tasks more time-consuming and tedious!  Doesn't that defeat the purpose of using software in the first place?

Super-High Performance Design

While many programs run slow and choke from the stress of too much data, Wintac handles large volumes of data effortlessly without compromising performance or data integrity. Utilizing the latest technology, Wintac provides you with maximum power and reliability and an unlimited capacity for storing information.

Unique User Interface

While most software companies want to impress you with how their software was designed to look like other generic programs on the market, we take pride in saying that Wintac is not a copycat of anything else out there. The result of years of feedback from countless users in your industry along with continual refinement as user interface technology evolves, Wintac's intelligent design gives you a smarter, faster, easier way to work. Invest a few short hours getting comfortable with Wintac and you will love the difference.

True Multi-user Networking

Wintac is a true network-ready system that safely monitors network traffic while allowing simultaneous access to your company data for each of your registered users. Whether configured for a dedicated server, peer-to-peer, or Terminal Services environment, Wintac's networking provides the reliability, performance, and security our users have come to expect.

Unlimited Mobile User License

While most software vendors force you to purchase additional "per user" licenses for your mobile field service people, Wintac can be installed and used on each field service person's laptop, notebook, or tablet computer to send and receive complete job information to and from the office at no additional cost. You can even use Wintac's built-in mobile computing to communicate job information to and from PDAs and smartphones in the field.

Manage Unlimited Companies

With many programs, it is not possible to manage more than one company using a single installation of the software. However, Wintac's sophisticated design allows you to manage as many companies from a single installation as you need. You can even switch from one company database to another without ever leaving Wintac. And, of course, there is no additional charge to manage multiple companies.

Built-in Accounting

Don't be fooled by service software claiming to include its own integrated accounting features. While most may include accounts receivable, many others lack the vital tools necessary to manage your accounts payable, check writing, payroll, general ledger, and financial reporting. Instead, they require you to also use a separate accounting program. Not only is that more costly and cumbersome, it also severely compromises your ability to fully automate your business. Critical tasks such as job costing, purchasing, and employee time tracking are far more easily and efficiently accomplished in a true all-in-one system.

But if you really want to continue using your current accounting software...

Because we realize that some companies may be comfortable with the accounting software they have been using for years, Wintac even has built-in links to the most popular accounting programs including QuickBooks®, Peachtree®, Business Works Gold®, AccPac®, and Simply Accounting® - at no additional charge. Compare that with software vendors that expect you to pay an additional fee just to transfer data from their program to a real accounting program! As you can see, with Wintac, it's all about giving our customers maximum flexibility and value!

State-of-the-Art "Extras"

Wintac is the first to bring innovative solutions to your business. Some of Wintac's built-in "extras" that our users have enjoyed for years at no additional cost include:

• Automatic service scheduling

• Visual job costing

• Automatic billing

• Progress billing with support for AIA forms and certified payroll  (not available in Wintac Green edition)

• Snapshot flat rate task building

• Automatically generated flat rate pricing books

• Complete accounting and financial reporting as well as a built-in link to QuickBooks

• One-click photo and document capturing/viewing

• Marketing with integrated letter/email writing and automatic mail-merge

• Integrated Caller ID customer lookup

• Integrated emailing

• Critical customer warning pop-ups and alarms

• Automated report builder with view, print, and PDF output options

• User-modifiable dispatch board layout

• Vehicle Maintenance Management

• Two-way wireless PDA messaging

• Electronic signature capturing on tablet computers

• Website service request monitor

• Built-in link to secure credit/debit card processing  (requires x-charge credit card processing service)

• Built-in link to Microsoft Office applications (Excel, Word, Outlook, MapPoint)

• Built-in link to Global Positioning Systems (GPS) software  (call for vendors supported)

Specialty Construction Features

For contractors involved in construction, Wintac automates and manages all your job costing, budgeting, estimating, proposal writing, and T&M billing tasks. Plus, Wintac Pro even adds built-in support for equipment installation tracking, multi-location serialized inventory management, progress billing, AIA billing, and certified payroll reporting. That is why, for over 20 years, HVAC, plumbing, electrical, refrigeration, and other specialty contractors have relied on our software, more than any other, to run their businesses.

Unlimited Free Technical Support

Our reputation for customer satisfaction is legendary. Wintac's unparalleled ease-of-use and reliability allow us to include a full year of live, unlimited technical support services at no additional cost. Whether online or via phone, email or fax, our in-house staff of Wintac experts are dedicated to providing you with the absolute best service possible. And remember, there are no "maintenance fees", "per call" charges, or other hidden costs.

No Training Required - It's That Easy

And we mean it. We hear from users all the time that, after struggling for months with other programs, they are simply amazed at how comfortable they felt with Wintac in just a matter of days! Wintac installs itself automatically and requires no extensive configuration before you can start using it. The Wintac Wizard walks you through a simple set up and, within minutes, you are ready to go! And to make learning fun and easy, Wintac comes with a lesson-by-lesson voice-narrated tutorial, built-in Audio Tips voice assistance, and an intelligent help system that provides step-by-step instructions on each area of Wintac. You also have one-click access to our live online support center right from inside Wintac, as well as by telephone.

But if you really want training...

Because we realize that some people feel most comfortable with formal training, we also offer several training options ranging from beginner to advanced level. Depending on your preferred style of learning, you can choose from the following: hands-on workshops at our classroom facility, on-site training at your office location, and private remote training with one of our own Wintac experts via web teleconferencing technology. Regardless of how you learn best, we have the resources to assist you.

Optional Low-Cost Annual Upgrades

We release one major upgrade of Wintac each year and make it available to registered owners at a small fraction of the retail price. Upgrades include all the enhancements since your version plus another full year of unlimited technical support services. Keeping your software up to date couldn't be easier! And, rest assured, if you choose not to upgrade in any given year, your version of Wintac will not shut off. Nor will you have to purchase and install "missing" versions when you eventually do upgrade.

Built-in Data Conversion

Wintac has built-in tools to effortlessly convert customer, job site, inventory, vendor, and contact lists from QuickBooks^® and other standard formats to Wintac's format. In addition, our in-house team of data conversion experts can cost-effectively convert data from virtually any service management program you currently use. Call us today for all the details. We make switching to the power of Wintac fast and easy!

International Support

Wintac supports alternate date formats as well as international currency including Dollars, Pounds, Riyals, and Euros. Wintac also links with the Canadian edition of QuickBooks^®.

Unbeatable Value

Without exception, Wintac is the best software value in the service industry. Although a fraction of the cost, Wintac has the features, reliability, performance, ease-of-use, and included support services of software priced at well over $15,000. In fact, with our Best Price Guarantee, we will even match the price of any competing product offering features and support comparable to Wintac for less.

Designed to Grow with your Business

Wintac equally benefits both the smallest and largest service contractor. For our smaller users, Wintac's unique automation capabilities provide leverage against their largest competitors without requiring an office staff. For our larger users, Wintac has the high-end features, flexibility, scalability, and reliability that their office and field staff need to compete on any level.

System Security

Wintac goes the extra mile to ensure that your data is safe and secure at all times. The built-in Backup feature makes it fast and easy to copy your company data to another computer on the network. The multi-level, user-definable password security system allows you to set individual access privileges at each computer. You can  optionally hide financial information, restrict access to specific areas or tasks, prohibit changes to specific areas, require mandatory fields be filled in, and transparently monitor and log user session activity.

Backed by a Name you can Trust

With over 20 years experience developing and supporting the world's most widely-used all-in-one business management software for service contractors, Intac International Inc. has a proven track record that you can feel safe with. Our software is used by thousands upon thousands of service and installation professionals spanning every state and dozens of countries - virtually all of them switching from another business management program. And with our commitment to continually enhance our software, you can be sure that we will keep your business on the cutting edge!

Our mission statement is simple and straightforward: To build the very best software and provide the very best support service - all at the very best price. In a nutshell, we do whatever it takes to keep our customers happy so that they remain customers for life.

Compare Wintac head to head against any other business management software at any price and you'll see why service professionals everywhere choose Wintac.

The Top 3 Reasons Why More Field Service Professionals Choose Wintac

The number of new Wintac owners continues to grow at a staggering pace. We regularly poll our thousands of users to better understand their business needs and software requirements. Over and over, the responses we get emphasize three simple, but critical, reasons for choosing Wintac:

All-inclusive, reliable, time-tested software.  Superior support services.  Unbeatable value.

All-inclusive Software with a Rock Solid Reputation

First and foremost, our users tell us that they were tired of the hassle and expense of trying to integrate three or more different programs to manage their field service/install needs, their complete accounting tasks, and their customer/prospect marketing efforts. Because Wintac's superior technology combines the features of all these programs and much more in one seamlessly-integrated system, your business runs more productively, efficiently, and cost-effectively. The truth is, we have no direct competition because only Wintac does it all.

Our users also insist that their software be rock solid reliable with an unlimited data capacity and exceptional performance. Wintac is a true network-ready, multi-user system capable of handling large volumes of data effortlessly without compromising performance or data integrity. And that means peace of mind for you.

It is also important to note that, unlike some software companies in the service industry, we do not lease Wintac or host the software on our servers and charge never-ending monthly fees to use it. You've probably heard the nightmares of this type of arrangement: The software company reserves the right to increase those monthly fees at any time, forcing you to accept the increases or lose access to the software. Even worse, they go out of business and you are permanently locked out of the software!

On the contrary, when you purchase Wintac, you own the license to use it. If you choose to never spend another dime with us, your copy of Wintac will never shut off or lock you out.

In addition, our users require that the software they invest in be backed by a company with a long history of customer satisfaction. With over 20 years of dedicated service to thousands upon thousands of loyal customers, Intac International has a proven and unmatched reputation for customer satisfaction. The fact that nearly half of all our new customers are referred to us by others in their industry speaks volumes about our reputation.

As you can see, the level of security, comfort, and safety that Wintac owners enjoy is simply invaluable.

Extraordinary After-Sales Support and Service

"Wintac is so easy to learn and use" is a comment we hear all the time from our users. Perhaps that's why we can afford to provide the absolute best after-sales support for an entire year at no additional cost. That's right, included in the purchase price of any edition of Wintac, is a full year of premium unlimited technical support services provided by our own in-house fully-staffed support center.

As a professional in the service industry, you know how vital it is to provide your customers with exceptional service. At Intac International, our reputation for customer care is legendary. Our friendly and courteous staff of Wintac experts are available live to assist you every business day. Compare that with other software vendors that offer limited support and force you to submit service request forms or leave voice mail, and then wait (and hope) for a reply.

That we retain so many longtime loyal customers is a testament to their satisfaction with both our software and the outstanding service we provide.

Incredible Value

One of our longtime users summed it up nicely when she said "It is one thing to consistently provide world class software and support. It is another thing entirely to provide it for so much less than companies selling an inferior product!"

Three decades ago, we revolutionized the service industry by offering superior business management software to the service industry at an affordable price. And we haven't slowed down since. Moreover, because of the unwavering faith we have in the reliability of our software, we even include a full year of unlimited technical support services in that one price. As if that's not enough, your Wintac license even includes two-way mobile computing for each of your field technicians using laptop, tablet, or PDA computers - at no additional "per user" charge!

While other companies charge above and beyond the base price of their software for additional modules, mobile user licenses, support plans, etc., we include everything in the one low advertised price of each edition of Wintac. Plus, with Wintac, you are not required to pay a never-ending monthly fee. You pay once and get a whole lot more!

And, speaking of advertised prices, have you noticed that some software vendors in the service industry won't even post the price of their software on their website? Perhaps they know you are likely to be scared away by their excessive and convoluted pricing schemes based on included modules, field licenses, monthly transactions, the length and type of the support contract, etc. Some even offer different levels of support, like "standard" and "premium". Does that mean you'll get treated better and serviced faster only if you pay extra to be a "premium" level customer?

At Intac International, we believe in treating all our users as premium level customers. That's why we proudly advertise our prices. That's why we include so many features in one program at no additional cost. That's why we include unparalleled technical support services at no additional cost. That's why we set the standard for service management software every day.

Of course, the value we provide doesn't end after the initial sale. We release a new version of Wintac each year, loaded with enhancements and new features, and make it optionally available to current customers at a small fraction of the new sale price. Plus, when you upgrade at the substantially discounted price, we automatically renew your unlimited support plan for another full year!

As you research the software options available to you, we are certain that you will appreciate the immense advantages that only Wintac provides.

Pricing

Without exception, Wintac is the absolute best software value in the service industry. Don't be fooled by companies selling low-quality software with high price tags or "set-up" fees followed by never-ending monthly charges. Wintac has more features, better performance, and is easier to use than programs selling for thousands more.

Important: Unlike other service software, you do not have to purchase additional user licenses for your service people in the field who will be utilizing Wintac's built-in mobile computing features to send and receive job information to and from the office.

It is interesting to note that we are one of the few companies offering high-end service software that proudly and clearly publishes the exact price of the software.  Can you really trust a company that won't give you a straight answer when you ask "How much will it cost me?"

No set-up fees.     No subscription fees.     No "per job" costs.     No monthly charges.     Free support.

Don't be a prisoner to never-ending monthly charges.  Pay once.  Get More.

Wintac Pro - $1,795 (add just $999 for each additional user license)

Wintac Green - $1,595 (add just $799 for each additional user license)    

Above prices include: The Wintac QuickStart Tutorial accessible from each user's computer, a full year of unlimited live technical support services, and membership to the Wintac Users Group online community!

Wintac Enterprise - $9,985   The Wintac Enterprise package includes all of the following:

• The complete Wintac Pro Multi-user Network software for an unlimited number of simultaneous users. You'll never outgrow Wintac Enterprise!

• The Wintac QuickStart Tutorial accessible from each computer. Learn the basics of Wintac fast with 24 easy-to-understand, voice-narrated lessons!

• Four (4) annual version upgrades. This means that, in addition to receiving the current release of Wintac Pro today, you'll also receive the next four annual releases over a five (5) year period.

• Five (5) uninterrupted years of unlimited technical support services. You get five full years of the absolute best technical support in the industry!

• Five (5) uninterrupted years of membership to the Wintac Users Group online community. Share ideas with others in your industry to get the most out of your Wintac software!

• Any software service pack updates issued over the five (5) year period. No worries. No headaches. No extra charges.

• Your choice of one of the following private training options: A full day of training for up to four (4) key employees at our hands-on classroom facility or eight (8) one-hour sessions of training with a Wintac expert via web teleconferencing from the comfort of your office or a discount credit toward a full day of onsite training at your office location for as many employees as needed.

Wintac Enterprise.    Maximum peace of mind.    Incredible value.

©  1996-2010 Intac International Inc. All rights reserved.

Prices subject to change without notice.

1.800.724.7899   www.wintac.net